Help Center

Sorydex is an analytics platform designed specifically for small logistics companies in Japan. We help you visualize delivery routes, track delivery performance, and understand operational costs through intuitive dashboards and visualizations. The platform transforms complex logistics data into clear insights that help you make better operational decisions.

Sorydex is built for small logistics companies in Japan that need clear visibility into their operations but don't have the resources for complex enterprise analytics systems. If you manage deliveries, track routes, or need to understand operational costs better, Sorydex is designed for you. No technical expertise is required to use the platform effectively.

Sorydex accepts data from multiple sources. You can import data from spreadsheets (Excel, CSV), connect GPS tracking systems, or integrate with other logistics software you already use. For smaller datasets, manual entry is also available. We provide tools to help map your data fields to Sorydex's structure, and for regular updates, automated imports can be configured.

No. Sorydex is designed to be used by logistics operators, not data scientists or IT specialists. The interface presents information visually through maps, charts, and dashboards that anyone can understand. If you can use a web browser, you can use Sorydex. We also provide support in Japanese to help with any questions.

Sorydex helps you understand your logistics operations through several types of analysis. You can visualize all delivery routes on maps to identify patterns and inefficiencies. Track delivery times to see where delays occur and measure on-time performance. Analyze operational costs to understand where expenses occur and identify high-cost routes or operations. The platform also enables historical comparisons to track improvement over time.

Sorydex is designed for rapid deployment. Most companies can start seeing insights within hours of importing their first data, not weeks or months. There's no lengthy configuration process or complex setup. Import your data, and Sorydex automatically generates visualizations. You can refine and customize views as you become more familiar with the platform.

Yes. Sorydex works on any device with an internet connection and a web browser. The interface adapts to mobile screens, allowing you to check key metrics, view route maps, and monitor operations from phones or tablets. This means you can access your analytics whether you're in the office, on the road, or working remotely.

Yes. We implement strong security measures to protect your operational data. Your information is stored securely and we never share your data with third parties without your explicit permission. We understand that logistics data is sensitive business information and treat it accordingly. Our privacy policy provides full details about how we handle and protect your data.

Yes. Sorydex allows you to export both raw data and generated reports in multiple formats. This makes it easy to share insights with team members, stakeholders, or clients, or to perform additional analysis in other tools if needed. Reports can be generated with a single click and include all relevant visualizations.

We provide support in Japanese from team members who understand logistics operations. When you have questions or encounter issues, you reach actual people who care about helping you succeed with the platform. Support is available through email, and we aim to respond to inquiries promptly. We also maintain documentation and guides to help you make the most of Sorydex's features.

Enterprise platforms are designed for large corporations with dedicated IT departments and substantial budgets. They often require lengthy implementation, technical expertise to use effectively, and come with complexity that small companies don't need. Sorydex focuses specifically on the needs of small logistics companies—providing the insights you actually need without unnecessary complexity, at pricing that fits small business budgets.

We offer demonstrations of Sorydex so you can see how it works with your type of data and understand whether it fits your needs. Contact us to request a demo, and we'll show you the platform's capabilities and discuss how it might help your specific operation. This allows you to make an informed decision about whether Sorydex is right for your company.