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Terms of Service

Last Updated: 8 February 2026

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Sorydex website and logistics analytics platform ("Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Description of Service

Sorydex provides a logistics analytics platform designed for small companies in Japan. The Service allows users to visualize delivery routes, track delivery performance, analyze operational costs, and generate reports based on uploaded operational data.

Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate and current
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or security breach

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to harm, threaten, or harass others
  • Impersonate any person or entity
  • Collect or harvest information about other users without permission

User Data and Content

You retain ownership of all data and content you upload to the Service ("User Content"). By uploading User Content, you grant us a limited license to use, store, process, and display your User Content solely for the purpose of providing the Service to you.

You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not violate any third-party rights
  • Your User Content does not contain confidential information belonging to others without permission

Intellectual Property Rights

The Service, including its software, design, text, graphics, and other content (excluding User Content), is owned by Sorydex and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written permission.

Payment and Subscription

Certain features of the Service may require payment. By purchasing a subscription or paid feature:

  • You agree to pay all applicable fees as described at the time of purchase
  • Fees are non-refundable except as required by law
  • We may change our fees with advance notice
  • You authorize us to charge your payment method for all fees
  • You are responsible for all taxes associated with your purchase

Service Availability

We strive to maintain the availability of the Service, but we do not guarantee that the Service will be available at all times or without interruption. We may modify, suspend, or discontinue any part of the Service at any time with or without notice.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, secure, or uninterrupted.

Limitation of Liability

To the maximum extent permitted by law, Sorydex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Indemnification

You agree to indemnify and hold harmless Sorydex and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting us.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Niigata, Japan.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

Contact Information

If you have questions about these Terms, please contact us:

Sorydex
〒950-0884 Niigata, Higashi Ward, Enoki, 151-9
Email: info@sorydex.com
Phone: +81 25-274-7251

Sorydex

Analytics platform designed for small logistics companies in Japan. We transform complex operational data into clear visual insights that drive better business decisions.

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  • 〒950-0884 Niigata, Higashi Ward
  • Enoki, 151-9
  • +81 25-274-7251
  • info@sorydex.com

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